ABOUT US
Effective Date: August 4, 2026
Welcome to ZajCi—a destination where considerate gifts, imaginative projects, and meaningful touches come together. We believe a gift worth remembering does not need to be lavish. It can be something chosen with attention, something that mirrors someone’s interests, or something that encourages them to slow down and enjoy the act of making. Whether you are marking a birthday, honoring a seasonal custom, saying thank you, or simply sending a warm surprise, we want to help you find something that feels personal.
Gifts for Moments That Matter
Our range is shaped by the idea that a gift can offer an experience as well as a keepsake. Some pieces are made to decorate a home or celebrate a season, while others give the recipient a chance to create something with their own hands.
Depending on what is in stock and the time of year, our collection may include creative DIY craft and sewing kits; beaded, crochet, embroidery, patchwork, and pearl-art projects; seasonal decorations and ornaments; home and lifestyle accessories; decorative keepsakes and figurines; nature-inspired and faith-inspired designs; and other items chosen for gifting, crafting, and personal enjoyment.
Our product mix shifts as seasons, occasions, customer interests, and inventory change. Certain designs or options may appear only during particular periods, while other items may return in different colors, sizes, materials, or styles. The individual product page provides the latest details for each item.
Creativity You Can Share
DIY gifts carry a special quality because the experience continues after the package is opened. A creative kit can offer time to focus, learn a new skill, complete a decorative project, or make something meaningful for another person.
Our selection includes projects with different themes, materials, and levels of detail. Some may suit customers who are new to crafting, while others may call for more patience or previous experience. Where available, the product page may explain what is included, the approximate finished dimensions, the suggested skill level, and the basic steps.
Before buying a DIY product, we encourage customers to read the product description carefully. Tools, materials, frames, display accessories, or decorative items shown in photos may not always be included unless specifically listed as part of the package.
Seasonal and Personal Inspiration
Different occasions call for different kinds of gifts. Our collection may draw on holidays, changing seasons, nature, animals, family traditions, creative hobbies, inspirational themes, and decorative styles.
A seasonal ornament may become part of a yearly tradition. A handmade-style decoration may add character to a favorite room. A craft kit may provide a quiet afternoon activity or become a finished piece to share. Because tastes differ, we aim to offer a variety of designs rather than one single kind of gift. We hope customers use ZajCi to explore ideas that match the recipient, the occasion, and the personal meaning behind the purchase.
Clear Product Information
Online shopping should give customers enough information to make thoughtful choices. We make reasonable efforts to present relevant product details, including available styles, materials, dimensions, package contents, and instructions where applicable.
Please review the description, images, available options, and measurements on the relevant product page before ordering. Actual colors may look slightly different because of photography, lighting, screen settings, material characteristics, and reasonable production variations. Where applicable, small differences in texture, pattern placement, stitching, finish, or measurements may also occur. Such differences are not necessarily defects, but they should remain within reasonable expectations for the product described.
Ordering and Delivery
ZajCi currently serves customers with delivery addresses in the United States, Canada, and Mexico. Most in-stock orders are processed within 2–7 business days. Personalized, customized, or made-to-order products may need extra preparation time where stated on the applicable product page.
Processing time and transit time are separate. Shipping charges, estimated delivery periods, customs information, tracking procedures, and the handling of delivery issues are explained in our Shipping Policy. Fulfillment locations and carriers may vary depending on product availability, delivery destination, and operational requirements.
Customer Support
If you have a question about a product, package contents, dimensions, an existing order, delivery, tracking, a return, or a refund, our customer service team is available to assist you. When contacting us about an existing order, please include your order number and the email address used during checkout. If an item arrives damaged, defective, incorrect, or incomplete, please also provide clear photographs or videos of the item, issue, shipping label, and packaging where relevant.
Customer Service Email: service@zjjcj.com. Our team reviews messages regularly during business days and will respond as soon as reasonably possible.
Our Continuing Approach
As ZajCi grows, our assortment may keep changing, but our focus remains on thoughtful product presentation, meaningful gift ideas, creative possibilities, and accessible customer support. We want customers to understand what they are buying, what is included, how long delivery may take, and where to ask for help if something does not go as expected.
Thank you for visiting ZajCi. We hope you find a project, decoration, keepsake, or gift that brings creativity and warmth to the occasion you have in mind.
Company Information
Brand: ZajCi
Website: zjjcj.com
Legal Entity: Qingdao Jiageda Supply Chain Co., Ltd.
Store Operator: Qingdao Jiageda Supply Chain Co., Ltd.
Unified Social Credit Code: 91370214MAKB8JPC6Y
Registered Address: Room 612, Building 2, No. 6 Changcheng South Road, Chengyang District, Qingdao City, Shandong Province
Country: China
For return-related matters, please do not ship items to our registered address unless our team has instructed you to do so. Contact us before sending a return so we can provide the current return warehouse address. If the phone line is busy, reach us by email or through the store backend. We will respond promptly. Customer service hours: Monday–Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM.
Current return warehouse address:
Attn: Return Authorization 43-XNP-2
Warehouse: Logisteed – Suite 209
2150 195th Street
Torrance, CA 90501
United States
Customer Service Email: service@zjjcj.com
ZajCi is operated by Qingdao Jiageda Supply Chain Co., Ltd., which oversees zjjcj.com, order processing, customer service, and related ecommerce operations.